|
Unggul bersaing melalui layanan pelanggan .
|
|
|
| Pernyataan Tanggungjawab |
|
| Pengarang |
Tschohl, John - Personal Name
Steve Franzmeier - Personal Name
Tjita Singo - Personal Name
|
| Edisi |
|
| No. Panggil |
658.812 TSC u-1 |
| ISBN/ISSN |
9796869977 |
| Subyek |
CUSTOMER SERVICES
CONSUMER SATISFACTION
|
| Klasifikasi |
658.812 |
| Judul Seri |
J.asli; Achieving Excellence Through Customer Service |
| GMD |
Printed Book |
| Bahasa |
Indonesia |
| Penerbit |
Gramedia Pustaka Utama |
| Tahun Terbit |
2003 |
| Tempat Terbit |
Jakarta |
| Deskripsi Fisik |
xiv, 454hlm : tab : il ; 23cm |
| Info Detil Spesifik |
|
| Lampiran Berkas |
LOADING LIST... |
| Ketersediaan |
LOADING LIST... |